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A new role for Paul Walton

Posted by Rosa Wilkinson on July 29, 2010
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We are very pleased to announce that our Chairman, Paul Walton, has been appointed to the board of our parent company, Cello Group plc.

Alongside his work at The Value Engineers, Paul’s new role will focus on  positioning and promoting Cello brands to global clients and driving new client business for the group, as we expand globally.

Mark Scott, Chief Executive of Cello Group, said of the announcement: “Paul will add invaluable knowledge and energy in his new role of helping us build our position with global clients more aggressively.  I am delighted to have him on the board to support us in fulfilling our strategy of growing into a leading global insight and consulting business.”

McDonald’s uses ethnic marketing to attract mainstream audiences

Posted by Lou Ellerton on July 25, 2010
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There’s nothing revelatory about the idea that ethnic foods are becoming more popular with mainstream consumers, or that consumers are seeking out more exotic flavours in food and drink. Witness Mintel’s flavour predictions for 2010, which touted traditionally ethnic ingredients such as cardamom, hibiscus, cupuaçu and rose water as emerging flavours of choice for US consumers.

Now, McDonald’s has taken ethnic marketing one step further, using African Americans, Hispanics and Asians to shape products and communications that the company then rolls out to its white, middle-class audiences.

According to McDonald’s US CMO, Neil Golden: “The ethnic consumer tends to set trends…So they help set the tone for how we enter the marketplace”.

While the fast food giant still uses specialist agencies to create communications tailored to minority ethnic audiences – particularly African Americans - it then increasingly puts mass-market spend behind them. A recent article in Business Week examines what it calls McDonald’s ’minority-shapes-majority’ strategy in more detail, and is well worth a read.

McDonald's recruitment ad targets African-American communities

The traditional model of marketing to minority ethnic communities has revolved around one of two things. In one, a mainstream company tailors its communications – and in rare cases, its product – to so-called niche audience using the services of a specialist agency. In the other, a specialist manufacturer finds their success in appealing to minority markets can translate to the mainstream, and adopts their communications accordingly.

McDonald’s decision to reverse the dynamic of ethnic marketing may not seem like a great leap forward at first sight, but it’s a strategy that could have a dramatic impact on FMCG markets in both the US and the UK.

Inevitably, success will see imitators riding the wake of the Golden Arches in the US. But with changing tastes, social trends and culture over the past decades showing that the ’salad bowl’ analogy is becoming as ripe for the UK as the US, there’s an opportunity for the real fast movers to remove the ‘niche’ from ethnic marketing – and potentially find themselves ahead of the trend.

For those interested, the Business Week article can be found here – and is well worth a read.

A moment’s interruption in the 28th week of 2010 from 5 quotes relating to “Expansion”

Posted by Jossie Clayton on July 23, 2010
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  • “If the brand itself isn’t strong, the brand itself is likely to be weak” – Barry Silverstein
  • “Love is expansion; Self is contraction” – Anon
  • “The power of the brand alone is not enough to sustain a successful migration” – Martin Lindstrom
  • “Expansion means complexity and complexity decay” – C. Northcote Parkinson
  • “This is no change of career for me.  Just an extension of it.” – Claudia Schiffer

Borrowed with pride from all over the place.

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